Clear view of sales performance for Secondlife Inkjets

Dashboards built on Exact Online data, now  help the team monitor daily performance by customer, category, and account manager.

Client snapshot

Secondlife Inkjets specialises in supplying ink and printing solutions, with a strong focus on customer relationships and daily sales volume. Their team needed better visibility into sales activity to stay on top of performance and plan ahead with confidence.

Why Secondlife partnered with i-spark?

The team often needed answers to recurring questions: What are today’s total billed orders? How much did we sell per customer or per product category? Which account managers are generating the most revenue? Although all the data was available in Exact Online, it was hard to combine, search, or visualise in one place. i-spark was asked to create a dashboard that could present these metrics clearly and reliably.

What was the challenge?

Essential sales data was too difficult to access

Sales information was scattered across reports in Exact Online. This made it hard to generate:

  • A complete daily order overview

  • Breakdowns by product, customer, or relationship manager

  • A reliable view of overall sales performance

Secondlife needed a solution that would bring this data together in one view—without heavy manual effort or workarounds.

The impact? Daily performance is now visible in a single dashboard.

Teams can monitor sales activity by account, product, and team member. The new setup saves time and improves confidence in reporting.

"The result is a clear, pleasant collaboration and a final product that we can now work with daily.”

Yalmar van Pelt Operations Manager at Secondlife Inkjets

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